Privacy at UNSUB.

Website disclosure updated October 19, 2026 · Makers Media LLC

The iPhone app

UNSUB does not require an account. Case progress, preferences and field notes are stored on your device. The App Store release does not send gameplay analytics or advertising identifiers to Makers Media. It does not use advertising or cross-app tracking SDKs.

All people, messages and photos in the recovered-phone interface are fictional game content. The app does not request access to your contacts, Messages, Photos, camera, microphone or location.

Apple purchases

Apple processes purchases and provides the app with verified transaction information so it can unlock Season One and restore access. The app checks entitlement on your device. Makers Media does not receive your card details. Apple may separately process store, purchase and diagnostic information under its own privacy practices.

This website

The UNSUB homepage does not use advertising cookies or gameplay analytics. Our hosting provider processes ordinary request information, including IP addresses, to deliver and protect the website. The contact form uses Vercel BotID to distinguish people from automated requests. Vercel processes browser and request signals for this security check, and limits repeated submissions. An availability check asks Apple whether the app is released; it sends the app identifier, not your game progress.

The web playtest

The browser version is a playtest and differs from the App Store app. It can send pseudonymous gameplay events and voluntary survey responses to our hosting service, Vercel, to help us identify gameplay problems. Events include a randomly assigned tester identifier, session identifier, timestamps, case identifiers, choices and results. They are not used for advertising. The service also processes ordinary web request information, such as IP address, to serve and protect the site.

Support

If you use our contact form or email support@unsubgame.com, we receive your email address and the information you choose to send, including your optional name and device details. We use it to answer your request and diagnose problems. Form messages are processed by our hosting provider, Vercel, and delivered through Resend to our support mailbox. We do not add support contacts to a marketing list. We do not intentionally include message contents or email addresses in website application logs. Avoid sending sensitive personal information. Support correspondence is retained as needed to resolve requests and maintain necessary business records.

Your choices

You can remove locally stored game data by deleting the app or clearing the website's storage. This can permanently remove your progress. Restoring an Apple purchase does not restore game progress. Contact support@unsubgame.com for privacy questions or requests concerning information you have sent us.

Changes

We will update this page when these practices change. This policy describes UNSUB and its support and playtest services, not other Makers Media products.